How to Purchase

New Registration

New registrations can be done in one of the following ways:

• Attend our office at 121 Pine Valley Blvd Monday to Friday 8am-8pm, Saturday 8am-4pm, or Sunday 1pm-4pm with documentation for your pet. The documents should include your pet’s breed, spay/neuter (if applicable), microchip (if applicable), and rabies information.

• Contact our office at 519-685-1330 to arrange an appointment with a 2 hour window for an officer to attend your door to register your pet. The appointment can be made for Monday to Friday 8am-8pm or Saturday/Sunday 8am-4pm. Payment can be made at the door with cash, cheque, or credit card.

• Start the registration process on-line by submitting veterinarian documents and photos to have an invoice created and sent out for signature and payment. This process may take up to 2 weeks or more to complete due to processing times and mailing. Once the signed invoice and corresponding payment has been received from the owner a receipt and tag will be mailed out for their pet.

Renewal of Registration

The annual renewal of your pet’s registration can be done in one of the following ways:

• Renew on-line with credit card payment only. This is a secure server connection for use with MasterCard or Visa.

• Renew by phone with credit card payment by calling 519-685-1330.

• Renew through the mail by mailing back your signed invoice that you received, accompanied with credit card information filled out, a cheque, or money order for payment. DO NOT SEND CASH PLEASE. LACC is not responsible for any missing cash payments sent through the mail.

• Renew in-person at City Hall with invoice. You must have your invoice with you to make payment for renewal.

• Renew in-person at LACC with cash, debit, credit card, or cheque payment.